Frequently asked questions

Can I use my Dyson Airstrait™ straightener on dry hair?

Yes, you can use the Dyson Airstrait™ to touch-up and refresh your style from dry. To use on dry hair, select Dry mode and choose between the pre-set temperatures, depending on your hair type and intended style.

Can I use my Dyson Airstrait™ straightener when travelling to countries with different electrical voltage?

Your straightener has been precisely engineered for styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.

How often do I need to clean the filter?

To maintain optimum performance, your Dyson Airstrait™ straightener needs regular care and maintenance. We recommend cleaning the filter once a month. Debris should be wiped from the outer filter cage and from the inner filter mesh using a soft, dry cloth.

Why don’t other Dyson appliances have a PRCD plug?

This is an additional safety element, designed especially for the Dyson Airstrait™ straightener given its powerful and direct wet-to-dry function.